Returns & Exchanges
At Gerber Parts, we want to ensure your home plumbing and hardware repairs are seamless. If your purchase isn't the perfect fit, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Log into your account or use our guest portal to enter your order number and zip code to start the return process.
Pack Your Items
Securely place the unused Gerber components in their original box, ensuring all manuals and hardware are included to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping barcodes.
Receive Your Refund
Once our warehouse inspects the returned parts, we will issue a credit to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing